Current Issues

There are currently no issues to report.

F.A.Qs (Frequently Asked Questions)

These pages answer the questions that we're most often asked, on various subjects:

DslMaxInformation - are you having issues with intermittent connectivity or slow speeds?
Server Addresses FAQ - the server addresses of Powernet's DNS, email and news servers
Email FAQ - questions about email
Home DSL FAQ - questions about Powernet Home DSL
Power DSL FAQ - questions about Powernet Power DSL
Domain Names FAQ - questions about domain names
Shared Web Server FAQ - questions about our shared Linux web server
SMTP Feed FAQ - questions about our SMTP Feed (a.k.a. Store And Forward Mail) service
Web Site Design FAQ - questions about our web site design
Web Maintenance Contracts FAQ - questions about our web maintenance contracts

Email Setup - how to set up various email programs for use with Powernet's mail servers
Setting up a DUN (Dial-Up Networking) connection:
- A dial-up connection is when you connect to the Internet using a modem (not ADSL).
- Modem Setup - how to set up a modem connection
- LostModemConnections - if your modem connection keeps "dropping", read this page for some possible causes

Error Messages - an explanation of some of the most commonly seen error messages
Your Email Address - what email addresses you can use at Powernet
DNS Settings - what DNS settings to use, and how to set them up in Windows
Glossary - a glossary of common computer- and Internet-related terms
CGI Script Blocking - our policy on blocking known insecure CGI scripts on our web servers
CGI Security - a discussion of common security flaws in CGI scripts

If you can't find the information you're looking for, try searching for a few key words, e.g. DNS